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Tuesday, February 2, 2010

حل مشكلة إرسال رسالة إلكترونية عربية من حساب الهوتميل في البلاك بيري

BalckBerry
وردتنا عدة إيميلات عن مشكلة إرسال إيميل عربي من حساب الهوتميل في البلاك بيري
    والتي ترسل بمثل هذه الرموز ؟؟؟ ؟؟  ؟؟ ؟
وقد قام موقعنا بحلها عن طريق هاتف البلاك بيري فقط 
تتبع  الحل باللغة الإنجليزية
للإستفسار يمكنكم  التواصل معنا عبر التعليق على الموضوع  

 


Summary 
We have received several emails about the problem sending Arabic emails from hotmail account in BlackBerry device which sends question marks like this  ??? ?? ?? ?.
Our site solved this problem
and here is the solution:

1- go to your Browser
2- click in the Blackberry icon
3- click Options
4- click in Browser Configuration
5- go to Browser Identification
6- change it from BalckBerry to Internet Explorer
7- Save the changes when you will do escape button
8- then just delete your hotmail account by going to E-mail Settings from Setup Folder, after that add it again.
9- If you want .....Go from step 1 to step 5 and change it to BlackBerry
Now you are ready to recieve and send arabic emails from your hotmail account without any problem.
for more questions you can leave a comment.

18 comments:

Anonymous said...

Hey Thanks
I was looking for this info in many site's but i got it here specially i like the way you write in english and arabic. Anyways nice blog informative,
will be following it regularly

nice work.

Ahmed

Basil said...

you are welcome my friend

Anonymous said...

this didnt work for me
any idea why ??

Basil said...

It must work!!!!!!!!!!
did you do step 8 ?
because if you did it from step 1 to 7 no changes will appear till you delete your accounts then add it again.

it works for every body I think it should work for you. check again.
if its not, tell me your phone details.

Anonymous said...

it did not work for me :(
I tried all steps .. same problem
I have bold 9000 with OS 5.0

Anonymous said...

it didn't work my friend ,,, its a problem with hotmail server , it has something to do with the server's encoding .!!

Anonymous said...

hello I have new software
oftware For BlackBerry® Curve (TM) 8900 smartphone

BlackBerry Handheld Software v5.0.0.1168 (Multilanguage)

Package Version: 5.0.0.1168
Consisting of:

* Applications: 5.0.0.681
* Software Platform: 5.2.0.67
* File name: 8900M_PBr5.0.0_rel1168_PL5.2.0.67_A5.0.0.681_Etisalat.exe

and I do 1 to step 8 it's same Issue

Basil said...

actually I was checking this matter with hotmail team but they are sure its from blackberry software itself.
afterthat, I got this solution, I tried it myself!!!!
We tried this solution in bold 9000 devices only.
(No Idea about other devices)
As we think, by following our steps it should work.

Anonymous said...

i tried but there is a lock in the Browser Identification (BlackBerry)
what that's for

Basil said...

Lock!!!!
press on (blackberry) and then it will show you
1- Blackberry
2-Firefox
3-Internet Explorer
choose third one
till me if its changing or not?

Basil said...

I was trying this solution again by myself and I got the problem again
the device.
I cannot solve this issue because some thing happened to the browser itself, when am chamging it suddenly all the settings will return back to normal while adding email again.
its controled by etisalat.
I mean the internet.
so, when ever you are going to browser and trying to add your email it will recognize that you have blackberry device.
I promise every body that, we will find another solution.

Anonymous said...

uses should not have to go through steps like this every time there is a software update. Keep life simple and start using GMail.
BTW i tried it, but it didn't work. No more hotmail! use GMail, it will send you emails on time, and without ANY errors.

fadya said...

still I have the same issue with hotmail only

have u any solution??

Anonymous said...

Hello, I tried it 3 times and still the problem hasn't resolved. I have Mini Bold 9700.

Anonymous said...

Any update on this?

AJ

Anonymous said...

Many Thanks to u
but I want to know if I am already got an email comes with question mark and I cant tell the sender to resend it again, can I do anything to know what the sender wrote?

Anonymous said...

I have BB bold 9780
same problem i have, but i couldent start from first step, I dont know if there are different steps between blackberrys.
can you make it easier than this

Basil said...

I'm sorry to say that: this solution was working fine before. Recently: not working due issue with Etisalat ( while you are trying to change settings and after save it, it will come back to the previous settings. It means: there is no effect! Im sorry about that, I will post in the future if there is any update, Promise.

One of the guys was asking about video describing this solution, am sorry but I didn't do.

I'm using I phone 4S right now.
LooooooooooooooooL

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